Port Therapy, LLC

Text Messaging (SMS) Privacy Policy

Effective Date: June 2026

At Port Therapy, LLC (“Port Therapy,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Text Messaging (SMS) Privacy Policy explains how we collect, use, and protect information when communicating with patients, parents, guardians, and prospective clients through text messaging.

Information We Collect

When you provide your mobile phone number and consent to receive text messages from Port Therapy, we may collect:

• Your name

• Mobile phone number

• Child’s name (when applicable)

• Appointment information

• Communication preferences

• Information you provide through text messages

How We Use Text Messages

Port Therapy may send text messages for purposes including:

• Appointment scheduling and reminders

• Evaluation and treatment appointment confirmations

• Clinic updates and notifications

• Requests for documentation or forms

• Follow-up communications regarding services

• Responses to inquiries about our services

• Administrative communications related to patient care

We do not use text messaging for marketing purposes without your separate consent.

Consent to Receive Text Messages

By providing your mobile phone number, you consent to receive text messages from Port Therapy regarding your care and services.

Consent to receive text messages is not a condition of receiving treatment or services.

Opting Out

You may opt out of receiving text messages at any time by:

• Replying STOP to any text message

• Contacting our office directly

After opting out, you may still receive essential communications by phone, email, or other approved methods.

Message Frequency

Message frequency will vary depending on appointment schedules, treatment needs, and communication preferences.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier’s plan. Port Therapy is not responsible for any fees charged by your mobile carrier.

Privacy and Security

Port Therapy takes reasonable measures to protect your information. However, text messaging is not always a secure method of communication.

While we strive to protect your information, we cannot guarantee the security of information transmitted via SMS.

We encourage patients and families not to send sensitive medical information, insurance information, Social Security numbers, or payment information through text messages.

Sharing of Information

Port Therapy does not sell, rent, or share your mobile phone number or personal information with third parties for marketing purposes.

We may share information only as necessary:

• To provide healthcare services

• To comply with legal obligations

• With authorized service providers who assist in communication services and are required to protect your information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

HIPAA Considerations

Text messaging may be used for appointment reminders and limited healthcare communications. Patients should understand that text messaging may carry some privacy risks.

By opting into text messaging, you acknowledge and accept these risks.

Children’s Information

For pediatric patients, text communications will generally be directed to a parent, legal guardian, or authorized caregiver responsible for the child’s care.

Changes to This Policy

Port Therapy may update this policy periodically. Any changes will be posted on our website and become effective upon posting.

Contact Information

If you have questions about this Text Messaging Privacy Policy, please contact:

Port Therapy, LLC
775 North Main Street
Winterport, ME 04496
Phone: (207) 307-0350
Email: info@porttherapypt.com

SMS Consent Disclosure

By providing your mobile phone number and opting in to receive text messages from Port Therapy, you agree to receive appointment reminders, scheduling updates, and other healthcare-related communications.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of treatment.